1. Information We Collect

When you use Stride or purchase our products, we may collect the following information:

• Email address
• Account information
• Purchase history
• IP address
• Hardware ID (HWID) for licensing and security purposes
• Any information you voluntarily provide through support requests

Payment information is securely processed by our payment providers. Stride does not store your credit card or banking information.

2. How We Use Your Information

We use the information we collect to:

• Deliver purchased products and license keys
• Verify ownership of licenses
• Provide customer support
• Prevent fraud, abuse, and unauthorized account sharing
• Improve our products and services
• Send important service announcements, security notices, and product updates

We do not sell, rent, or trade your personal information to third parties.

3. Data Retention

We retain your information only for as long as necessary to:

• Maintain your account
• Provide purchased services
• Comply with applicable legal obligations
• Resolve disputes and prevent fraud

Information that is no longer required will be securely deleted when reasonably possible.

4. Your Rights

Depending on your local laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of eligible personal information
• Restrict or object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted through our official support channels.

5. Data Security

Stride uses reasonable technical and organizational security measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to keep your information secure, no online service can guarantee absolute security.

6. Third-Party Services

Our services may use trusted third-party providers for:

• Payment processing
• Authentication
• Website hosting
• Analytics
• Customer support

These providers process information only as necessary to provide their services and under their own privacy policies.

7. Children's Privacy

Stride is not intended for individuals under the age required by applicable law. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective immediately after being published on our website.

Your continued use of Stride after updates are posted constitutes acceptance of the revised Privacy Policy.

9. Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our official support channels.